Introduction

Blackwater Aggregates is a partnership between Gent Fairhead Aggregates Limited (company number: 02546446) whose registered office is at Court Of Noke, Pembridge, Leominster, Herefordshire, HR6 9HW and CEMEX UK Operations Limited (company number: 00658390) whose registered office is at Cemex House, Binley Business Park, Harry Weston Road, Coventry CV3 2TY

At Blackwater Aggregates, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we handle the personal information you provide to us while using our website. This policy is in compliance with the General Data Protection Regulation (GDPR) and applies to all users of our website.

Information We Collect

• Personal Data: We collect personal information when you voluntarily provide it through our website, such as during account creation, when making inquiries, or while placing orders. This information may include your name, address, email address, telephone number, and any other information you choose to provide.
• Cookies and Usage Data: We use cookies to enhance your experience on our website. These cookies help us understand how our site is used and enable certain functionalities. You can choose to disable cookies in your browser settings, but this may affect the functionality of the site.
• Analytics: We use Google Analytics to track website traffic and user interactions. This data helps us improve our website and services. The data collected by Google Analytics is anonymised, and does not include any personally identifiable information.

How We Use Your Information

The information you provide may be used for the following purposes:

• To improve our website and services
• To process transactions and fulfill orders
• To communicate with you, respond to inquiries, and send you information and updates related to your orders
• To comply with legal requirements and protect our legal rights

Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised or unlawful processing and against accidental loss, destruction, or damage.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

GDPR Compliance and Your Rights

Under the GDPR, you have various rights regarding your personal data:

• The right to access your personal data
• The right to rectify inaccuracies in your data
• The right to erase your data
• The right to restrict the processing of your data
• The right to data portability
• The right to object to the use of your data

For any requests or questions regarding your data rights, please contact our designated GDPR Commissioner at sales@blackwater-aggregates.co.uk .

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at sales@blackwater-aggregates.co.uk.